Halloween night my truck broke down getting onto the freeway. I had my truck towed to a different automotive place. I found out quickly that I was being taken advantage of because the quote they gave me was double the amount of any other shop in town and that's when I called Silverlake Automotive. I spoke with Fred and he made time to have my truck thoroughly looked over that day. From the instant I stepped into their shop to the moment I left, their customer service was top notch! I work in the customer service industry and I can tell you that this shop truly has the customer's concerns at heart and don't need to charge for unnecessary parts because they will gain the loyalty of the customer. I highly recommend this automotive shop to everyone!!! I will be returning for any future needs as well as telling all of my friends and family. Thanks Fred and Silverlake Automotive for taking care of me and my truck in a stressful situation. You made the process seamless!! Tara G.