Julia is a fantastic service adviser. She is friendly and professional. Julia is knowledgeable about vehicles as well as the products and warranties offered by her company. I value honesty! Julia explained the type of service my car needed, why it was important to have it done now and then provided an action plan for other minor maintenance issue for the future. I have had the opportunity to meet all the mechanics, manager and additional service adviser at Silverlake Automotive.....you just can't go wrong! Honest, Ethical and Hardworking Crew! You will no be disappointed!