Coeur d'Alene Auto Repair

based on 1393 reviews
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5

Silverlake Automotive is great! My car wouldn't start so I had it towed there. They called me in a timely manner and told me what the problems were and also made me aware of some other things that needed to be fixed as well. Carissa is very friendly and very knowledgeable and kept me informed on everything from start to finish! It is a family owned business and for me that is a plus! I would absolutely recommend them! Thank you so very much!

5

Great first time experience! Professional. Friendly. Thorough. Fairly priced.

Thank you so much for taking the time to leave us a 5-star review, Dänä! We truly appreciate your kind words and are thrilled to hear that your first experience with us was a great one. We look forward to serving you again in the future!

- Silverlake Automotive
5

You can trust them. The best of the best for mechanical evaluations and repair. Kurt Johnson is a complete auto technician magician aka genius. Nothing gets by him and he works fast. And the shop even breaks down what is urgent vs what can wait a bit. The front desk Jordan is knowledgeable about make and model idiosyncrasies, even trivia. I drive 30 miles for their service. Glad they are near a planet fitness to work out while i wait. PS if you do a presale evaluation there you won't buy the wrong new car!

Thank you for your feedback! We're so happy to hear that you trust us and consider us the best of the best for your vehicle needs. We appreciate your loyalty and we're glad to provide some workout options nearby while you wait! Thank you for choosing Silverlake Automotive for your automotive needs. We look forward to continuing to provide you with exceptional service in the future.

- Silverlake Automotive
5

They we're very professional, Jordan always kept me up to speed with what was going on.

Thank you for taking the time to leave us a review, Joseph. It means a lot to us that you had a great experience at our Silverlake Automotive location. We take pride in providing professional and thorough service to our customers, and we are glad to hear that Jordan was able to keep you informed throughout the process. We appreciate your support and hope to continue serving you in the future.

- Silverlake Automotive
5

Jordan was awesome. We are traveling and had an issue with our Jeep. Jordan got us in immediately, had the job done quicker than expected, fair price, a nice guy.

Thank you, Jeannette, for your kind words about our services! We are happy to hear that our team members provided you with exceptional service and were able to quickly fix the issue with your Jeep. Have a great day and we appreciate your trust in us!

- Silverlake Automotive
5

Thank you so much for your review, Dale!

- Silverlake Automotive
5

I can’t even put into words how grateful I am for everyone at silverlake automotive! I was in town visiting family, and after a 10 hour drive, something definitely wasn’t right with my car. They got my car in super fast, figured out what needed to be done, and fixed it for me so I could safely make the long trip home. It was extremely affordable, and a just great experience overall. If I lived in town, this would absolutely be my go-to shop! Thanks silverlake!

Thank you so much for taking the time to leave us such a kind review, Ashley! We are dedicated to providing quality and affordable services to all of our customers, and we would be honored to be your go-to shop if you were to ever move to the area. Thanks again for choosing Silverlake Automotive and we wish you safe travels on your journey home.

- Silverlake Automotive
5

I had a great experience with Silverlake Automotive. I needed my A/C taken care of and they got it done quickly. I really liked that I was able to pick it up after hours with their lock box system for my keys. They also took photos of what repairs need to be addressed in the future.

Thank you for taking the time to leave such a positive review, Julie! It was a pleasure helping you with your A/C issue and we're glad we could get it taken care of quickly. We're also happy to hear that our lock box system for after-hours pickup was convenient for you. Our team always strives to provide the best service possible and we appreciate your recognition.

- Silverlake Automotive
5

Silverlake and the crew here are great. I had injectors replaced on my 6.0 diesel last year at another shop. Three months later two injectors went out. The other shop said they could send the injectors back and probably warranty those but there was no warranty on labor, etc. I checked with Silverlake and had the work redone here with a 4 year/48k mile warranty. My truck was in this time for an EGR cooler. I’m happy with the work they do and they stand behind it. The front staff, particularly Julia and Carissa, are helpful and friendly, and so is Seth who is the diesel tech that worked on my truck. I highly recommend Silverlake Automotive. Definitely my go to shop in the CdA area.

5

The receptionist was really nice! All that i needed was standard maintenance on my vehicle. They had an appointment available within my desired time frame and they got the service completed quickly. The price was in line with other places and overall very happy with the experience.

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