I recently brought my older Jeep in for repairs and maintenance work that were beyond my skill level. This was my first time using Silverlake and was taking a chance. I am very happy with their service team from the first contact by phone all the way through to picking up my Jeep. The work to be done was laid out with pictures and cost estimates. The work was done quickly and efficiently. When I was notified that my Jeep was ready for pickup I was told the work didn’t cost as much as estimated and was about $250 less. I appreciate the honesty snd the guarantee placed on their work. I will need additional work on my Jeep and will be going back. Silverlake, keep doing what your doing, you give auto maintenance and service a good name.
Casey, we appreciate your feedback and for taking the time to share your experience with us. Honesty and integrity are part of our core values when dealing with customers, so we're happy to learn that you experienced this during your visit to our shop. We hope that your Jeep will continue to run smoothly for you for a very long time, but if something unexpected occurs please give us a call and we'll get that handled for you ASAP. Have a great week and thanks again!
- Silverlake Automotive