Coeur d'Alene Auto Repair

Tire went flat (nail) and they said to replace the same tire would be $250 mounted and balanced. The same tire I could find online was between $100-$119. All I was told was what they couldn't do for me, couldn't help offset any cost or mount and balance for free or a discount. I'm just at a loss at why there is such a mark up. Went to Discount Tire in Hayden and they quoted $650 for a whole new set of 4 of the same tire so why just under half the price for one?? Edit- Fred contacted me and expressed that I was misquoted. He offered reconciliation in the form of a correct quote and free mount and balance but I already had the work done. We had been loyal customers for some time and it is unfortunate that only after a negative review could we get any help extended to us.

Extremely attentive to my needs time crunch ride coffee bathroom very friendly and extremely knowledgeable with their state of the art equipment.

👍👌

I used to love this place and the service I got but my recent experience leaves something to be desired. I was told that my appointment would last 60-90 minutes long and that when it was done, I would be called. Just under two hours later I called to see what the hold up was since I needed to pick up my son and they informed me it had been done for a while. Upon getting in my vehicle, I notice my window was rolled down. No one informed me that this would happen and I couldn't get it back up (it was off the track previously). They "fixed" it but before I left the parking lot, it fell back down. They insist rolling it down was policy but I know rolling it back up is too. Clearly, they hoped I wouldn't notice. We are not coming back if we ever have the choice to. The dishonesty there was ridiculous.

We stopped here due to car trouble, they were super busy but still found time to help us.The staff members are very friendly and knowledgeable.

These guys ROCK! Always willing to help when I have an issue with my vehicle.

Locally owned. Professional Service

These guys ROCK! Always willing to help when I have an issue with my vehicle.

Great experience at Silverlake Automotive- from the first call through pick up of our vehicle, the experience was top notch! Service was friendly, repairs were so well explained and quickly done, and the price was more than fair. We will be a repeat customer and have already told many about the great service! Thank you!!!

My 2002 Ford Explorer was humming loudly while running so I brought it into Silverlake Automotive to have them check it out. They said the power steering pump was going bad and would need to be replaced eventually but at that time just replaced the power steering fluid and repacked the wheel bearings and said that should take care of most of the humming. They said it would be $350 so I had them go ahead and do it. I went in to pick up the car and it was $480. The humming was still there but slightly quieter. My wife just went into Valvoline, which is a block down the road, to have the oil changed and they told her that humming noise was coming from idler pulley which they installed and replaced for $74. Silverlake automotive was probably correct that the fuel pump will need to be replaced and I'm sure the things that they changed out needed to be changed out but ultimately they did not fix the problem I came in for and it was much more expensive than it was to get the actual cause of the humming fixed at Valvoline.