I was traveling through Coeur d Alene Idaho on a business trip through crazy storms and bad weather. Stressed already, my car started making noises that I knew was not good. I landed at my hotel where the Front Desk referred me to SilverLake Automotive/Fred. I called and they said bring it right in- knowing I was traveling and didn't have much time- they looked at my car that day. By the end of my business day I had a diagnosis and options. The ride from my hotel to my car the next day was service beyond expectations! Fred and Eric were kind, knowledgeable, courteous and professional. I will not only use them if needed when I'm in the area, but I will refer them! Thank you so much Fred and Eric!