Coeur d'Alene Auto Repair

based on 823 reviews
4

I was referred here by a family member and I absolutely loved the friendly service, thorough explanations, and value! Will absolutely spread the word and continue to return :)

4

I was referred here by a family member and I absolutely loved the friendly service, thorough explanations, and value! Will absolutely spread the word and continue to return :)

We truly appreciate that, Lisa! Thank you for the kind review and for choosing Silverlake Automotive for your vehicle needs.

- Silverlake Automotive
5

Nice job. I particularly liked that you sent a 17 point inspection report to me by text so I could see clearly that condition of my battery, lights, drive belts, tires, and steering, etc. It will be nice to have your waiting room completed.

5

Great service. I will use them again.

5

Quick and willing to fit us in. Julia is a blessing to work with.

5

These are the good guys! If you have a vehicle, but you are hesitant to take it anywhere because you are afraid they will take advantage, please come here! The staff is knowledgeable, they take really good notes and they are willing to explain everything! They will send you pictures and videos of exactly what is going on with your vehicle! I am a loyal customer!

5

Always excellent service.... ALWAYS!,

1

I decided to take my vehicle to Silverlake because of all the great Google reviews. However, I’m now wondering if the reviews are from fake accounts. Nonetheless, here is my story. I dropped off my SUV because the heat quit working one very cold morning. After Silverlake inspected my vehicle, they said I had two options. Option 1 was I could get my radiator unclogged for $300+, which Silverlake said might not actually fix my heat. The 2nd option presented to me was getting my heater core replaced for $1,000. They also said they could try to unclog the radiator for $300+, then find out it’s not possible. So, I would need to spend another $1,000 to changeout the heater core, and I would be out $1,300+ In total if I made the wrong decision. I ended up telling them that I’d call them back. Then, through a family friend, I found a very reputable mechanic in town, who asked if my vehicle was leaking radiator fluid. I said “no” and the mechanic said I did not need a heater core. The honest mechanic I found ended up flushing out my radiator for about $180, which is still way below the $300+ Silverlake was going to charge me. Since the honest mechanic worked on my vehicle about 4 months ago, my heat has been working perfectly. I really don’t appreciate automotive places who overcharge and attempt to take advantage of people. The best defense we have as consumers seems to be writing honest reviews online. So, I’m hoping I can help someone out who’s taking the time to read reviews and is looking for an honest mechanic by saying, “LOOK SOMEWHERE ELSE!”

5

My daughter's 02' Mazda runs like new. Very detail oriented and prompt and courteous with the work performed. Will return for future needs.

5

Fast, Prompt, honest. We do a lot of work with Silverlake. The staff is always friendly and gets it DONE! I will do business with again.

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