Coeur d'Alene Auto Repair

based on 823 reviews
5

Always treated like family there. I have been servicing my car there for years and have never been disappointed. Trust them completely.

4

Great customer service and attention to detail at this shop. I'll be returning here for service and maintenance work.

5

Silverlake is incredible. They have taken care of our family’s auto needs and earned our trust for years to come. Five stars all around!

5

I won’t go into detail about everything my car needed because it was a lot, but walking into this place and not being someone who is super versed on anything mechanical, I did not feel like this place was going to take advantage of my lack of knowledge to gain more $$ and I felt like my car was being taken care of as if it belonged to the people who worked there. If you have teenagers who are new drivers or even if you are someone like me who feels anxious about going to places like this because you know you don’t know very much, this place is definitely for you or them. Both Fred (the area manager) and Julia (I’m not sure of her position) were incredibly amazing, friendly, funny, helpful, and patient. Fred even looked up my cars value for me right there in the shop. They explained things thoroughly for me and gave me as much detailed information as possible so that I could make the right decisions without any pressure or feeling overwhelmed, again by lack knowledge in this expertise. They provided updates on everything going on with my car within the shop, sent me a link over text that gave me access to full descriptions of what they found and had photos along with it, and even the business itself just felt incredibly welcoming. Another perk to this place is, if you come here and don’t feel like waiting a few hours for your vehicle they even have a shuttle service that will take you to where you need to go within a certain a mile range and will pick you back up afterwards. Or if you feel like hanging out the area they have set up for waiting is comfortable, stocked with drinks, and is within a place where you can monitor everything going on with your vehicle. AND they are kid friendly! This was the best service I have ever experienced when dealing with ANYTHING automotive. And after everything, my car feels safe to drive the 3500 miles I need to go in this next month! I am so thankful for Silverlake automotive and I only wish I could take them with me everywhere I go!

5

Best customer service I've had in a long time, after a bad experience with an oil service I had they have held my car without fret and have done everything to help me get the service I need! a good change compared to almost every automotive shop I've ever been too.

5

Thanks !

5

Had some shimmy in my car and they identified the issue and replaced the brakes . Now stopping is smooth as butter.

5

While on a vacation trip, the truck wouldn't start up after we filled with gas. We called AAA who was over in just a few minutes. He ruled out the battery and starter and suggested it was probably the fuel pump. He said his own shop was booked solid, and he knew others in town were, too, but he said he knew Silverlake was good about getting emergencies fit in somehow, and did really good work. They quickly diagnosed the problem, ordered the part, and had the truck ready for us the next morning. Great, timely service. Really nice people, too. Highly recommended.

5

Great service! Great staff!

5

Fastest service I've gotten and they do military discount. They are fast, and reliable. I will definitely be bringing my car back and together we'll finish tracking down the rest of the goblins. I was expecting a normal repair of my car in the shop for a week, but the next day and she's running much better.

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