Coeur d'Alene Auto Repair

5

*****************************I wish I could give more stars.*********************************** While warming up my car to leave for work, both the battery light and brake light were on. Unsure as to what the issue could be, my ex-husband placed a call to Silverlake Automotive. They were able to get my car in that afternoon for a check up. Turns out, my alternator was not working and needed to be replaced. While doing the check, they also found that 2 of my belts were extremely warn and recommended replacements. My car was ready to go the following day and the price was very reasonable. They took the time to explain all of the issues they found and were helpful. Never did I feel pressured to have any service performed like I had experienced at many other repair shops. Everyone was friendly and I felt like a respected customer. I will definitely be coming back for all of my automotive services in the future.

5

Fred and his crew are the absolute BEST auto repair shop that I have EVER been to in my almost 40 years of driving. They are conscientious, fastidious and quick. Some of the nicest people around!

5

SLA has been wonderful to work with. I feel very well taken care of there. Until my cousin moved away, she also supported SLA. Every employee that I have had the privilege of meeting has been professional & kind. I will continue to have them care for my car. Thank you people.

5

I have trusted Silverlake Automotive for service and repair on all our vehicles for the past 6 years. Fast, fair, and friendly service, These guys are really good.

5

I have been taking my vehicles to Silverlake for over 6 years. I have never had and issue. Fair, friendly, and trustworthy service and repair.

5

Competent and fast as usual. Appreciate the To Do list as well.

5

Excellent service from my first call till the job was done. And, the job was done in a timely manner. Definitely glad to have found such a GREAT automotive repair business as Silver Lake Automotive. Color me, 'A satisfied customer.'

5

Awesome mechanical service, as always. Awesome customer service, as always.

3

Tire went flat (nail) and they said to replace the same tire would be $250 mounted and balanced. The same tire I could find online was between $100-$119. All I was told was what they couldn't do for me, couldn't help offset any cost or mount and balance for free or a discount. I'm just at a loss at why there is such a mark up. Went to Discount Tire in Hayden and they quoted $650 for a whole new set of 4 of the same tire so why just under half the price for one?? Edit- Fred contacted me and expressed that I was misquoted. He offered reconciliation in the form of a correct quote and free mount and balance but I already had the work done. We had been loyal customers for some time and it is unfortunate that only after a negative review could we get any help extended to us.

5

Extremely attentive to my needs time crunch ride coffee bathroom very friendly and extremely knowledgeable with their state of the art equipment.

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