Coeur d'Alene Auto Repair

5

I am always confident that this crew is providing excellent service on my car. I appreciate the people in the front office too.

5

When you're looking for peace of mind in having your auto repair done right the first time by a team of experienced technicians with a great warranty, come here!

Thank you Matt. This review is so well put. Glad to have you as a guest.

- Silverlake Automotive
5

I have only "discovered" Silverlake Automotive in the last year but have been so pleased with their service I have returned for additional service on my vehicles.

5

The crew at Silverlake automotive always take great care of myself and my Audi, highly recommend this amazing shop.

Thank you for the wonderful review Tammy. Glad you had a great experience.

- Silverlake Automotive
5

Wonderful people, great work, fast and done right.

5

The repair work was completed very quickly and the charge for the work was less than quoted.

5

Great and honest service as usual !

1

We took our car to Silverlake for a pre-scheduled appointment and, upon arrival, they told us they would not service the car because, after our prior service visit during which they identified several problems with our car, we did not make follow-on service appointment to have those problems serviced by Silverlake. That is a very unprofessional and inconsiderate thing for them to do. Only a clown or a jerk would do such a thing. If they had instead called us to inform us of their ‘policy’ decision before we drove all the way to their to their shop, or if they had instead when we arrived honored that appointment and told us it would be the last time they would service our car, either of those would have been professional responses. Ironically, we had several months earlier purchased approx. $800 in new tires and pressure sensors from them. I hope they might experience similarly poor and inconsiderate treatment by another person sometime, just to experience what it is like. We have told our closest friends about this just to forewarn them about Silverlake Automotive.

I am sorry that this is the experience that you had at our facility. Please contact us at 208-772-6081 to discuss the matter and get to a resolve.

- Silverlake Automotive
5

The staff was very helpful, honest, and kind to me. I am very satisfied with the results and will be a long time customer for sure.

5

Great service, very professional!

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